--Call 1-800-GET-MET-8 (1-800-438-6388) Monday through Friday, 2 a.m. to 2 p.m. Hawaii Standard Time

  --The Interactive Voice Response (IVR) system will ask member to state which product they’re calling about- Group Accident, Critical Illness, Hospital Indemnity

  -- The IVR system will ask for the name of the company, member should say "Hawaii Fire Fighters Association Local 1463"

  --Next, member should request to continue coverage

  After completing a brief IVR questionnaire, a dedicated MetLife Specialist will assist with porting Group Accident, Critical Illness, Hospital Indemnity.